Terms & Conditions

These Terms & Conditions govern the relationship between ELEFANORA SOLUTION SL (hereinafter "the Company", "we", "us"), a company registered in Spain under company number B30947921, with registered address at Carrer de Barnola, 32, Sant Andreu, 08030 Barcelona, Spain, and any individual or entity (hereinafter "the Client", "you") who engages the Company's services.

The Company provides digital and software services including, but not limited to: custom website development, e-commerce development, mobile application development, SEO optimization, web application development, UI/UX design, API integration, maintenance and support, digital consulting, and database design.

All services are delivered digitally. No physical products are provided. Service specifications, timelines, and deliverables are agreed upon in writing prior to commencement of work.

Submitting an order through our website constitutes an expression of interest. An order is only confirmed once the Company has contacted the Client via email to confirm the scope, timeline, and payment terms. No binding contract exists until written confirmation is provided by the Company.

The Company reserves the right to decline any order at its sole discretion.

All prices listed on the website are indicative starting prices in Euros (€). Final pricing is confirmed in writing following a project assessment. Prices are exclusive of any applicable taxes unless otherwise stated.

Payment terms, milestones, and methods are agreed upon in the project confirmation email. The Company may require a deposit before commencing work.

Upon full payment, the Client receives ownership of all custom deliverables created specifically for their project. The Company retains the right to use general methodologies, frameworks, and tools developed independently.

Third-party components (libraries, fonts, stock assets) remain subject to their respective licenses.

Both parties agree to keep confidential any proprietary information shared during the course of the engagement. This obligation survives termination of the agreement.

The Company's liability is limited to the total fees paid by the Client for the specific service giving rise to the claim. The Company is not liable for indirect, incidental, or consequential damages.

Either party may terminate the agreement with 14 days' written notice. Work completed up to the termination date will be invoiced at the agreed rate. Any deposits paid are non-refundable unless otherwise agreed in writing.

These Terms & Conditions are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.

For any questions regarding these Terms & Conditions, please contact us at: [email protected]